With more enterprises choosing public cloud solutions such as Microsoft Office 365 and Amazon Web Services, it is easy for some of them to become overconfident with regard to data access. Let’s say a law firm enables two-factor (2FA) authentication for Office 365 access. What happens when the login credentials and smartphone of a senior partner become compromised? If this incident is not detected quickly enough, a malicious third-party could gain access to sensitive information in just minutes, and this is the reason technology companies such as SailPoint offer smart cloud identity governance platforms.
Detecting Malicious Intent
SailPoint’s predictive identity technology is able to detect malicious intent through artificial intelligence and machine learning. Predictive identity is more than just recognizing incidents beyond the aforementioned example of compromised login credentials and a stolen 2FA device; it can also be used to spot whether a staff member hired a few months ago could be a hacktivist or someone engaged in corporate espionage. The AI technology enabling SailPoint’s enterprise solutions is provided by Dynatrace, a company dedicated to the emerging field of software intelligence.
An Emerging Need
Originally based in Austria, Dynatrace recently made its debut on the New York Stock Exchange with an initial public offering that soared by nearly 50 percent on the first day of trading. Dynatrace recognizes that modern companies have become highly dependent on software solutions to run their operations. The root of this dependency can be found in the cloud computing platforms where their data and applications reside, and this is what Dynatrace seeks to optimize.
Advanced AI Engines
A service such as predictive identity management requires complex analysis of usage and behavioral patterns. Advanced AI engines developed by Dynatrace are able to analyze 368 billion nuances and dependencies per second. The Dynatrace Davis AI platform is designed to not only detect anomalies but also take action upon them so that IT personnel and developers can focus on making systems more useful and efficient. Kroger, the largest supermarket chain in the United States, utilizes a Dynatrace AI stack to operate their entire data infrastructure, thus allowing developers to continue working on projects that improve bottom lines.
The Critical Role of Software Intelligence
Whenever we hear about technical glitches that leave thousands of travelers stranded at international airports, we can understand why software intelligence matters. In many cases, the problems can be traced to software issues; for the most part, hardware issues have taken a backseat because of automated monitoring and mitigation routines, but software can still create problems because it continues to be coded by humans, and this is where software intelligence solutions developed by Dynatrace come in.
A Growing Future Dependency
In the near future of autonomous driving vehicles, the need for AI-powered software intelligence solutions will be even more prominent. In Europe, Porsche Informatik has chosen Dynatrace to “future-proof” its operations. Nearly every car rolling out of manufacturing plants these days is equipped with advanced telematics that connect to cloud data centers for analysis. The information being collected and processed today will define the future of driving, and Porsche Informatik trusts Dynatrace to keep its systems running smoothly at all times.